The Profiles section of GoLive allows for a quick look at the Profiles that are currently installed on the machine and allows for quick removal of profiles as well. You can find this pane by navigating to the GoLive page for your specific device and pressing the Profiles tab.

The profile will have 1 of 4 different status next to their name:

  1. Trash Can Icon - This means the profile can be removed right away.

  2. In Policy - This means the profile is currently being enforced by the policy the device is in and needs to be removed from the policy first before it can be removed from here. 

  3. MDM - This is the MDM enrollment profile and can not be removed from here.

  4. PPPC - This is a Privacy Preferences Policy Control profile deployed via Addigy to ensure full agent functionality silently.

If you have an Addigy account and have additional questions, you can create a ticket by emailing

Alternatively, you can submit a support request within Addigy.